At Nabellas Stores, your complete satisfaction with every purchase is our top priority. If you are unsatisfied with your order, we offer a simple refund policy for your peace of mind.
Refund Process
After we receive and inspect your return, our team will carefully review the item's condition to determine if you qualify for a refund. We will then promptly notify you of our decision.
Approved Refunds
After your return is approved, we will initiate the refund process promptly. Remember the following text:
The original payment method used for the initial purchase will be used to issue the refund. Please take note of the refund time frame.
Refunds may take up to 2 business days to be processed and reflected in your account. The exact timing may vary based on your financial institution.
Refunds:
After receiving and inspecting your return, we will notify you of the decision to refund. Approved refunds will be processed to the original payment method within 2 business days.
Late or missing refunds
Double-check your bank account if you're still waiting for a refund. Subsequently, contact your credit card company, as the refund might take some time to show up in your account officially.
Then, reach out to your bank. A refund may require some processing before it is credited to your account.
Please get in touch with us if you have completed all these steps but still need to receive your refund info@nabellasstores.com
Contact Us
If you need assistance regarding our refund policy or the progress of your refund, please don't hesitate to contact our customer service team. We are dedicated to helping you and ensuring you have a great experience with Nabellas Stores.
We are grateful for your patronage. Your trust and support mean a great deal to us.
Contacts:
Address:Â Kooki Tower, Buganda Road, Kampala, Uganda.
Email:Â info@nabellasstores.com
Contact Form:Â https://nabellasstores.com/contact-us/
Phone number: +256785215542
Opening hours:
Mon – Sat: 09:00am – 6:00pm