Nabellas Stores Shipping Policy
Thank you for shopping at Nabellas Stores! This page outlines our shipping policy to ensure you understand how your order will be delivered.
Order Processing
Time:
Processing takes place within 24 Hours or 1-2 business days for orders far from central region, Monday to Saturday.
Last order time: 5:00pm EAT (Kampala Time) UTC/GMT +3 hours.
Transit time:
Expected delivery time: 24 hours or 1-2 business days for orders far from central region, shipped Monday to Saturday.
Delivery times are estimates and are subject to change.
Orders placed outside these hours will be delivered the next business day.
You’ll receive a separate email with real-time tracking information once your order is ready for delivery.
International Shipping
We currently do not offer international shipping options.
Returns, Refunds & Exchanges
We accept returns for unused and unworn items in their original condition within seven days of delivery.
A full refund for the order amount will be issued, excluding return shipping costs.
Click to Read more from our Returns Policy Page.
Damaged Items:
If your order arrives damaged, email us immediately at info@nabellasstores.com with your order number and a photo of the damage. We will work towards a satisfactory solution on a case-by-case basis.
Contact Us
For any further questions about our shipping policy or your order, please don’t hesitate to contact us:
Contacts:
Address:Â Kooki Tower, Buganda Road, Kampala, Uganda.
Email:Â info@nabellasstores.com
Contact Form:Â https://nabellasstores.com/contact-us/
Phone number: +256785215542
Opening hours:
Mon – Sat: 09:00am – 6:00pm
